Trade Island - Purchase & Billing
Payment problem (an in-app purchase didn’t arrive)
To resolve this ASAP, please provide the following information:When was the purchase made.What was purchased. We would also appreciate a scr...
My child accidentally made an in-app purchase. Can I get a refund?
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. Only in rare cases will except...
I did not receive my purchase!
Usually, orders are executed immediately but sometimes delays may occur. This happens when your payment is being processed. Don’t try to pur...
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