My order hasn't arrived! / My purchase did not arrive!
Please make sure your device is connected to the Internet. If the Internet connection was interrupted, try restarting the device and enterin...
I want to ask a question about making a purchase/payment with Xsolla
All payments are operated by Xsolla Group. We are happy to provide guidance on how to manage payments on the Xsolla website.If you have any ...
Where can I find my purchase history?
To view your purchase history, you need to do the following.iOS:1. Open Settings2. Select a username (email address) and an account.3. Scrol...
My child accidentally made an in-app purchase. Can I get a refund?
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. Only in rare cases will except...
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