Hi, how can we help you?

What is The Tribez?

Where can I find The Tribez community?

How do I delete my account?

What's New

What is Xsolla?

How can I inform you if I have any issues with the game?

What are bonuses and what do I need them for?

Can I claim the bonus several times on different platforms?

How do I choose the best platform for me?

What is GI Link?

How do I link game progress on multiple devices using GI Link?

Can I use GI Link to link multiple games with different progress?

My order hasn't arrived! / My purchase did not arrive!

I want to ask a question about making a purchase/payment with Xsolla

Where can I find my purchase history?

How do I access the "Dino cave" event?

What rewards can I get for the "Dino cave" event? What do I need to do?

Wedding game event

What do I do in the Dream Garden?

What are Garden Decorations? How do I receive better rewards from them?

Collections Menu

Athlantean Relic

How can I get to the next island?

When will a new adventure island appear in the game?

My game won't load, it freezes at 42%

Archeology event. I can't move further in the area next to the museum.

[iOS] Minimum system requirements

[Android] Minimum system requirements

What do I do if my device doesn't support the game?

How long does a Dino Race last?

I have completed a Dino Race quest, but it wasn’t counted for some reason. What should I do?

My clan's leader hasn’t logged into the game for a long time

Temporary Adventures

Adventures

How do I swing my villagers?

How do I earn Jewels?

How do I get paint?

Where can I get lumber?

Why do the requirements for happiness level always increase when I want to build a new house?

Do I lose any happiness points when I move buildings to the Warehouse?

How can I get more villagers?

What should I do to upgrade the main building?

How to get my buildings out of the Storage?

Why does it say that the building is not available to me?

What is a quest and how do I complete it?

What types of quests are there in the game?

I’m sending resources via Zeppelin, but the quest does not complete!

How to transfer resources from and to the Sea Adventure?

Why my resources have been taken to seafaring map?

I need star maps to unlock an Island in Seafaring, but I can’t find them!

What is the difference between experience and happiness levels?

Why do the requirements for happiness level always increase when I want to build a new house?

Do I lose any happiness points when I move buildings to the Warehouse?

What is the Forester's Shed?

Why are there blocked territories on the Marble Fiord?

How do I get food on the Marble Fiord?

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