Hi, how can we help you?

Terms of Service

Privacy Policy

Direct Carrier Billing – Possible Problems in EU

Who processes in-app purchases?

What is the Game Insight privacy policy?

How can I manage or turn off in-app purchases?

The installation window closes

‘SmartScreen can’t be reached right now’ error

How to download and install the game?

What is Trail?

How can I start a flight?

How can I add friends?

Where can I find my Support ID?

Where can I find my username?

My game is blocked for time-traveling. What should I do?

Payments via the Trail platform

How do I get green Airport Cash?

🐇 Easter Cheer 🍰

What is Xsolla?

How do I start the game? What can I do on the Island?

What is energy?

Where do I find my Support ID?

I've changed my time settings, and my social functions are now restricted!

Can’t start the game over

I want to ask a question about making a purchase/payment with Xsolla

I've purchased the building in the offer, but it does not feature a 5 Star rating!

I can't make a purchase using a certain payment method

What is Xsolla?

[Solitaire] Basic gameplay

[Solitaire] Collections

What is GI Link?

How do I link game progress on multiple devices using GI Link?

Can I use GI Link to link multiple games with different progress?

I want to ask a question about making a purchase/payment with Xsolla

Payment problem (an in-app purchase didn’t arrive)

Can I transfer my game progress to another device?

Facebook version is unavailable. How do I keep playing?