Can’t start the game over

Sorry, Trade Island doesn’t currently support progress resetting and starting the game over.

iOS: How do I transfer my game progress to a new device?

To transfer your progress to a new device, your game must be connected to your Game Center account. Just log in with the same Game center ac...

iOS: I lost my progress and my achievements (the game got reset)

Please don’t panic. Log in to Game Center (use the same account you used when playing the game). Reinstall the application if needed: delete...

How do I prevent others from accessing my account and making purchases?

There are several to make your account more secure. Make sure to protect your device with a password. Choose a long and difficult password t...

IOS: How do I turn off notifications?

Notifications keep you up-to-date about everything that’s happening in the game while you’re not playing. You can turn them on and off in Se...

iOS: I think my account has been hacked

If your account has been hacked along with your Apple ID, contact Apple support ASAP with as much detail as possible about your situation: h...

iOS: I can’t change my name in the game

You can only select your name once, after you finish the tutorial. If you don’t specify a name, your Game Center name will be used automatic...

Android: How do I prevent others from accessing my account and making purchases?

There are several ways to make your account more secure. 1. You can delete your card from Play Market whenever you’re not using the device....

Android: How do I turn off notifications?

Notifications keep you up-to-date about everything that’s happening in the game while you’re not playing. You can turn them on and off in Se...

Android: I can’t change my name in the game

You can only select your name once, after you finish the tutorial. If you don’t specify a name, your Play Market name will be used automatic...

Android: I think my account has been hacked

If your account has been stolen along with your Google Play profile, contact Google Support as soon as possible: https://support.google.com/...

Android: How do I transfer my game progress to a new device?

To transfer your game from one device to another, you need to be logged in to Google Play. Simply log in on your new device with the same ac...

Android: I lost my progress and my achievements (the game got reset)

In this situation, it’s important not to panic. Please, log in to Google Play (you need to use the same account that you used when first lau...

How do I transfer my game progress between iOS to Android?

Unfortunately, there is no such option in the game. The transfer is possible only within one platform.

iOS: How do I connect the game to Game Center?

Open the Settings menu on your device and find the Game Center section.Make sure the first feature is on, and the password for Game Center i...