💳 Payments
-
My order hasn't arrived! / My purchase did not arrive!
Please make sure your device is connected to the Internet. If the Internet connection was interrupted, try restarting the device and enterin...
-
I want to ask a question about making a purchase/payment with Xsolla
All payments are operated by Xsolla Group. We are happy to provide guidance on how to manage payments on the Xsolla website.If you have any ...
-
Where can I find my purchase history?
To view your purchase history, you need to do the following.iOS:1. Open Settings2. Select a username (email address) and an account.3. Scrol...
-
My child accidentally made an in-app purchase. Can I get a refund?
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. Only in rare cases will except...
Sections
- 🗂️ General
- 🔥 Hot topics
- 🎁 Bonuses
- 🎮 My account and progress
- 💳 Payments
- 🎉 Events
- 🏡 Dream Garden
- 🏝️ Athlantean Relic
- 📱 Connection and perfomance issues
- 🏁 Tribe Clans and Dino Race
- 🕹️ Game mechanics
- 💎 Resources
- 🌍 Population
- 🏘️ Buildings
- 📜 Quests
- ⛵ Seafaring
- 🌟 Experience and happiness levels
- ⚓ Islands and Game Locations
- 🔐 Privacy Policy & Terms of Use
- 📄 Stay Safe & Play Fair