We’re sorry to hear that you’re experiencing issues with buildings in the game. To help us restore your missing building, please prepare the following details before opening a support ticket:

• Building Information: Name of the building, its level, the number of missing buildings, and the island it was located on;
• Screenshot: A screenshot showing where the building used to be;
• Date of the issue: When you noticed that the building disappeared.

Having these details ready will help us assist you faster. Thank you for your cooperation!