Hi, how can we help you?

What's New!

What is GI Link?

How do I link game progress on multiple devices using GI Link?

Union Duels/Union Tasks do not work

I cannot place a building in vines on the map after placing it into my inventory!

All my weapons/sweets disappeared, or are showing a minus sign next to them!

Magic Party in Green 2025

Holiday Event Tournament

Snowball Fights

What is GI Link?

How do I link game progress on multiple devices using GI Link?

Can I use GI Link to link multiple games with different progress?

Premium Visa

How are the prizes above and below the bar different?

What are the benefits of a Premium Visa?

How do I start the game? What can I do on the Island?

How can I change the Star Rating?

How do I remove trees, stones and bushes?

How do I level up?

What is energy?

Why do I need electric power?

Active quests

Journal

Daily quests

How do I get profit from entertainment venues?

How do I get crystals?

What do I need achievements for?

Maitre d' College

Duel Arena

Why do I need an Administration building?

What are Accessories?

How do I get and use accessories?

What are the restrictions when using accessories?

What are Daily Quests?

How do I complete daily quests?

What are purple quests?

Where can I see a list of my friends?

How do I find new friends?

How do I add Facebook friends?

Can I chat with other players?

How do I hide or delete messages?

Why are my messages censored in chat?

What are the ratings and how can I get into them?

What are competitions? How do I start a competition?

How do I win a competition?

What is a union?

How do I join a union?

How can I change the union I'm in?

What are union duels?

How to start a union duel?

How to collect rewards?

How does a union you create differ from other unions?

How do you invite friends to your union?

Can other unions invite me?

What are union quests?

What are group quests?

What are solo quests?

How do I gain access to the speedboat?

What do I do during the race?

What is Search the Waves?

What is Sandy Caps?

How do I play Sandy Caps?

How do I score more points in Sandy Caps?

What's Turtilliada and where do I find it?

How can I play Turtilliada?

What do you need to start playing Tortillada?

How do I gain access to the Wondershop?

Can I refresh the offers in the Wondershop? How often?

Can I increase the number of available items?

What is Jay's Tent?

How do I get access to Jay's Tent?

What is Aurum's Sanctuary?

How do I start a battle?

How do I join a union battle?

How do I fight in Beach Battles?

How do I find Rhee the Monkey?

How do I feed Rhee?

Where can I find treats for Rhee?

How do I start a fight?

How do I fight in Snowball Fights?

Where do I get weapons for Snowball Fights, and what are these weapons?

What kind of animals can I release and why do I need to do that?

How can I free animals from crystals?

What reward will I get for releasing the animals?

What is the Workshop and how do I access it?

What's in the Workshop?

What are recipes?

I didn't receive my bonus, why is that?

Safe and Reasonable Behavior

What is a Super Hotel?

What is the purpose of a Super Hotel?

How to create a Super Hotel?