I've made an in-app purchase without using Google Play. How do I find the order details?

When you download an app on Google Play, it uses the Google payment system by default. Even if the actual payment is made via PayPal, SMS, o...

What payment methods can I use to purchase in-game currency?

All transactions on Google Play are provided by Google. You can find information on accepted payment methods hereor ask your questions at th...

Where can I find my Google order number?

After you place an order on the Google Store, you get a confirmation email that has your order number and receipt. You can also find your Go...

iOS – available payment methods

All purchases in the in-app Store are made via the App Store. Available payment methods depend on your country of residence. The main paymen...

Android – available payment methods

All purchases in the in-app Store are made via Google Play. Available payment methods depend on your country of residence. The main payment ...

我的订单没有到账！/我购买的商品没有到账！

订单通常会立即完成，但有时也会出现延误。这表示我们仍在处理你的付款。你无需尝试再次购买同一个商品——你很快就会收到它。 如果你在24小时后仍未收到购买的商品，请联系我们并附上你的付款收据截图。如果你使用了Google Play付款，截图上的交易ID（比如GPA.1234-123...