I've made an in-app purchase without using Google Play. How do I find the order details?

When you download an app on Google Play, it uses the Google payment system by default. Even if the actual payment is made via PayPal, SMS, o...

What payment methods can I use to purchase in-game currency?

All transactions on Google Play are provided by Google. You can find information on accepted payment methods hereor ask your questions at th...

Where can I find my Google order number?

After you place an order on the Google Store, you get a confirmation email that has your order number and receipt. You can also find your Go...

iOS – available payment methods

All purchases in the in-app Store are made via the App Store. Available payment methods depend on your country of residence. The main paymen...

Android – available payment methods

All purchases in the in-app Store are made via Google Play. Available payment methods depend on your country of residence. The main payment ...

My order hasn't arrived! / My purchase did not arrive!

Orders are usually completed immediately, but sometimes delays can occur. A delay means that your payment is still being processed. No need ...