Payments via the Pley platform (Web version of the game)

Airport City payments on the Web platform are operated by Pley Payments, and optimized payment methods are offered to you based on your geog...

Help! My Purchase Didn't Arrive

We’re here to help if your purchase is missing. Don’t worry — we’ll work together to get this sorted out! Follow these steps to troubleshoot...

I want to ask a question about making a purchase/payment with Xsolla

All payments are operated by Xsolla Group. We are happy to provide guidance on how to manage payments on the Xsolla website.If you have any ...

iOS – available payment methods

All purchases in the in-app Store are made via the App Store. Available payment methods depend on your country of residence. The main paymen...

How do I get green Airport Cash?

You can get Airport Cash in the following ways: - Level up - Redeem codes published on Facebook – you can get game coins, Airport Cash, expe...

How can I enable or disable in-app purchases?

You can download and play Airport City for free, but there is an in-game currency that is used to speed up the game process. The in-game cur...

Where can I find my purchase history?

Google Play (Android):Go to play.google.com.At the top right, tap your Profile icon.Tap Payments & subscriptions &nb...

What is a subscription?

In Airport City, you can get a paid subscription that will give you additional benefits and bonuses for a more comfortable game.  ...

How do I cancel a subscription?

If you no longer want to renew your subscription to receive in-game bonuses, you can cancel it.   For more detailed instructions o...

Cobrança direta via operadora - possíveis problemas na UE

Alguns jogadores da UE podem ter dificuldades ao comprar itens do jogo usando a cobrança direta via operadora (CDO).A diretiva da (EU) 2015/...