General Troubleshooting
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The installation window closes
If the installation window closes when you’re using Microsoft App Installer to install the app, please update the App Installer.You can do t...
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‘SmartScreen can’t be reached right now’ error
Sometimes when you’re trying to install an app, you may encounter a warning from Windows Defender SmartScreen about the system not being abl...
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How to download and install the game?
If you cannot download the game installer from the official Game Insight website, as an alternative, you can try downloading the setup file ...
Sections
- Privacy Policy & Terms of Use
- Parental Guide
- General Troubleshooting
- ✈️ Airport City - General Gameplay
- ✈️ Airport City - Account & Progress
- ✈️ Airport City - Purchase & Billing
- 🐯 The Tribez - General Gameplay
- 🐯 The Tribez - Account & Progress
- 🐯 The Tribez - Purchase & Billing
- 🏝️ Paradise Island 2 - General Gameplay
- 🏝️ Paradise Island 2 - Account & Progress
- 🏝️ Paradise Island 2 - Purchase & Billing
- 🏰 Mystery Manor - General Gameplay
- 🏰 Mystery Manor - Account & Progress
- 🏰 Mystery Manor - Purchase & Billing
- ⏳ Treasure of Time - General Gameplay
- ⏳ Treasure of Time - Account & Progress
- ⏳ Treasure of Time - Purchase & Billing
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