How can I restart the game?

According to the rules of the game, you cannot start it anew on the same device, but you can still use other devices with a separate account...

My social features are limited/the game is blocked. Why?

It can happen for several reasons. Most often, players get automatically blocked by the anti-cheat system if they manually change the date a...

What is GI Link?

GI Link is a progress-linking feature that allows you to play across multiple devices while maintaining progress, even if those devices are ...

How do I link game progress on multiple devices using GI Link?

To link your progress, you only need access to a device with your main game, access to a new device, and a reliable Internet connection.1. O...

Can I use GI Link to link multiple games with different progress?

If you have several games with different progress you want to link via GI Link, please contact our Tech Support. After linking, only one gam...

What do I do if a conflict arises while trying to bind a profile via GI Link?

In case of errors or issues while linking your progress to another platform using GI Link, please contact our Tech Support so as not to lose...

Facebook version is unavailable. How do I keep playing?

Dear players,We regret to inform you that after years of providing entertainment and joy, Facebook version of Mystery Manor will become unav...