What is Xsolla?

Xsolla is a platform that, in collaboration with Game Insight, provides players with the ability to make in-app purchases. It is completely...

How do I go up a level?

By completing different tasks in the game, you gain experience. The more experience you have, the higher your level will be and the more opp...

What do I need Energy for?

You need energy to explore rooms and play mini-games. The amount of your energy is limited, but it restores over time. Also, when you gain a...

How do I open a room?

There is a lock on the doors of all closed rooms in the Manor. Tap on a room to find out how to open it. First, you need to make sure that y...

What are collections?

Collections are special sets of five items. Assemble them to unravel the mysteries of Mystery Manor, as well as receive generous and useful ...

What are charges?

Charges are items that are required to complete collections and receive final items. Drive away monsters and trade with creatures on the map...

How do I get Diamonds?

Diamonds can help speed up room exploration and solve many complex puzzles. Diamonds can also be used to purchase unique items, energy boost...

How do I get Coins?

Coins can be used to purchase furniture and chests with useful items. To get coins, explore rooms and complete quests, interact with creatur...

How do I add friends? How do I send gifts?

At the moment we do not plan to add friends and gifting mechanics to the game. You can chat and interact with other players in Guild Chat.

What can I buy with coins?

Starting from level 12, you can spend coins to buy various chests in the game store. Be sure to check the Chests tab. You can also use coins...

When I get a quest to collect a number of items, why are those ones I found before taking the quest not counted in?

That’s one of the main mechanics used in many games. It is used so that you don’t miss the tutorial or the storyline, which is often given i...

I cannot get the item I need. Why?

Don’t worry, most certainly that’s not a bug. All the items you need can be found in the game, but you’ll need some time and a bit of luck. ...

How do I open the Room 51?

To get access to Room 51, you need to get a quest to find the key to this room. You have to complete all the quests in the Laboratory to gai...

How do I change my name or avatar?

Tap your name or avatar in the top panel of the screen. The window will appear and you will be prompted to enter a name or choose a new appe...

How do I enter a room?

Select the room you want to enter; a window will open. In this window, you can find a lot of useful information:— current skill level;— expl...

What are exploration modes?

You always explore a room in one of the modes that influences search conditions. E.g., in Silhouettes mode you’ll see item silhouettes inste...

What are phenomena?

Sometimes a random phenomenon will appear in a room. They affect the room in a way that makes it harder to explore, but give a greater rewar...

How to change a room's exploration mode?

Reach level 5 to unlock the ability to change the exploration mode without exploring the room. To do this, open the window for entering the ...

Where can I find collection items?

Explore the rooms of the Manor and win mini-games. Usually, items of the particular collection are hidden in the same place, but finding all...

What is furniture?

Furniture refers to decorative objects in rooms. There can be several different pieces of furniture inside a single room. You can change fur...

Furniture Effects

What are furniture effects? These are various ways in which furniture can influence rooms. For instance, exploring a room with furniture can...

What kind of characters roam around the Manor?

You can meet a variety of characters on the map: playful green Snatchins, unusual animals, and even dangerous monsters. By trading with frie...

How do I trade with a character?

Tap the character on the map to open the window with information about- the character- the item required to trade or drive away- the prize f...

What's the Match Three mini-game and where do I find it?

Match Three is a fascinating puzzle game that can be a real brain teaser! Make combinations of at least three pieces in a line and complete ...

How and why should I play Match Three?

— Collect combinations of 3 or more pieces of the same color to reach the level goal.— Complete quests of the current level to move on to th...

What are guilds?

A guild is an alliance of players. Together, guild members can complete special quests for rewards, communicate in guild chat, and purchase ...

What kinds of guilds are there?

Guilds can be public and private. Any player can join a public guild. To join a private guild, a player needs to submit a request and wait f...

How do I communicate with guild members?

Open the Chat tab and press on the Message button at the bottom of it. Keep in mind that you can't edit or delete any of your messages. Mess...

How do I join a guild?

All players join guilds automatically at level 10. Your guild will be chosen on a casual basis from those that were already created by the s...

What are guild events?

Guild events are special quests that you can complete to receive valuable prizes. These quests are available for a limited time. The events ...

What are guild points for?

Points define the guild's place in the top guilds ratings, and they can also be used to purchase unique items at the guild shop.

What are Daily Tasks?

A set of tasks that reset daily. You have a limited time to complete these tasks, and require a stable Internet connection.To gain access to...

How do I complete daily tasks?

In the description of each task, you will see an objective. To start working towards the objective, press the View button next to it. Once y...

What are quest points?

These are special points where you need to get rewards of the week. Points are depicted by the Golden Key symbol. Complete daily quests to g...

Do I need an Internet connection to complete tasks?

Yes, you need an internet connection to receive updated tasks every day, and for saving your progress on the server. You can play offline, b...

What happens if I forget to claim my rewards?

If you forgot to claim the rewards for your daily tasks, it's fine. You can get them all at once when you launch the game the next day. Same...

Fullmoon

A terrible howl rises over the Manor. The Yard is covered in ominous moonlight, terrible monsters storm the doors, and the dried-up tree sta...

How often is the Full Moon event launched?

The Full Moon event starts shortly before an actual full moon.

There’s a timer near the chest on the left page of the book. What does it mean?

That’s the time allotted for you to complete the chapter to get an additional reward. Note that if the event is already over and this allott...

How many Full Moon chapters are there?

At the moment, the Full Moon story features 10 chapters. Complete them all to learn all the dark secrets.

What is a competition?

A contest is a real-time competition between groups of players. Groups are formed on a casual basis, taking into consideration the league yo...

How do I start a competition?

You will be notified about the beginning of the competition by the icon with a horn in the event panel. You will also see a window with the ...

What is Moon Fever?

Moon Fever is a competition to collect Moon Dust during the Full Moon. Moon Dust can be obtained:1. As a reward for exploring the Twilight C...

What is the Vigilance Championship?

This is a Golden Ticket competition. You can get these for items from the list you are able to find, but only if there is a phenomenon in th...

What are competition ratings?

Current results and preliminary positions of players in real time. The higher the ranking, the better the reward!

How do I claim my competition prize?

Tap the Competition icon after the competition ends. Keep in mind that whether or not you get rewards depends on your place and league. You ...

Do I need an internet connection to participate in a competition?

Connection is required throughout the competition. If at some point you lose your network connection, all your actions during this time will...

How do I take part in the event?

A mysterious ghost appeared in the Manor! He claims to be a detective from the Astral world. The Astral Detective investigates crimes connec...

How to start Astral Investigation?

The goals of your investigation are marked in the Astral Detective’s diary. Tap the “Investigate” button when you are ready. Note that you’l...

What are Astral Chronometers?

These are special items that help to transfer you to the astral world where you’ll carry out your investigations. You cannot find Astral Chr...

What does the timer above the list of goals indicate?

You will see a timer in the main event window above the notebook with the list of goals. The timer shows time allocated for all the goals of...

I’ve lost my game progress; now I’m at the beginning of my investigation again. What happened?

Here's what could have happened:You may have left the room while exploring it.You may have closed the application while exploring the room.T...

What are seasons?

Mr. X’s past is full of adventure. He traveled to unknown lands, investigated mysterious events, and even confronted powerful villains. Mr. ...

How do I decipher the diary and gain rewards?

In the Season window, you will see the long tape of the magic Decoder. To read the diary, you need to complete the bar, and to fill it in yo...

Where do I find tokens?

To find tokens, explore any rooms of the Manor, complete the Match-3 levels, and interact with the characters on the map.You’ll get the grea...

What will I gain with the Detective Pass?

 Those who own the Detective Pass will have the following advantages:Access to unique rewards, including diamonds, charms, lots of usef...

What is the Bottomless Cache?

It is a special chest with random rewards. It is available to players with a Detective Pass who have already deciphered the diary. The Cache...

How do I figure out who the criminal is?

Many of Mr. X's diaries describe how he investigated audacious and insidious atrocities. Such stories end with an enigma: Who was the culpri...

How can I read the diaries from the past seasons?

You will find the Diaries tab at the bottom of the Seasons window. The tab will appear after you have completely decoded the first chapter o...

How do I get the furniture of the seasons?

The rewards for each season include unique furniture for one of the rooms in the Manor. It can only be obtained if you have a Detective Pass...

How do I take part in the Storm Season event?

The storm season has started in Mystery Manor, and the sea inhabitants cannot get back home! The Sea King himself is asking for your help: d...

How to play?

The Sea King's scroll contains the objectives of the investigation. Tap the button "Help", if you're ready to begin. Keep in mind that you'l...

What are the sea tridents?

These are the special items that you need to complete the Match Three levels during the Storm Season. Tridents cannot be found in the Manor,...

What does the number of moves at the top of the goal list mean?

In the main event window at the top of the goal list, you will find the number of moves. This number shows how many moves you have for compl...

Why did I lose all my progress and return to the beginning of the stage?

One of these situations probably occurred:You left the level during the game.You closed the application while completing the level.You've go...

If I enter the Match Three game through the room, will I be able to participate in the event?

No, you won't. To participate in the event, you have to enter the Match Three game by tapping the button "Help" in the event window.

How do I switch to another language in the game? (PC)

To do this, find the Region and Language tab in the settings of your PC. Select a region that supports the language you need from the list. ...