Where can I find my Support ID?

If you're playing on Android, iOS, or Windows, open the game, and go to Settings (the button with the gears in the top-right corner of the s...

Why was I banned in the game?

Dear user!As well as thousands of our players, we are all for fair play.We are constantly working on our cheater detecting procedures which ...

What is GI Link?

GI Link is a progress-linking feature that allows you to play across multiple devices while maintaining progress, even if those devices are ...

How do I link game progress on multiple devices using GI Link?

To link your progress, you only need access to a device with your main game, access to a new device, and a reliable Internet connection.1. W...

Can I use GI Link to link multiple games with different progress?

If you have several games with different progress you want to link via GI Link, please contact our Tech Support. After linking, only one gam...

What do I do if a conflict arises while trying to bind a profile via GI Link?

In case of errors or issues while linking your progress to another platform using GI Link, please contact our Tech Support so as not to lose...

How do I link my game to Facebook?

To link your game to Facebook use one of the options provided below: 1. Start the game → Click on the “Neighbors” icon → Select "Add Neighbo...