Where can I find my Support ID?

To see your Support ID, go to Settings (gear icon in the bottom right panel of the game). Your ID is shown on the right, above the Support b...

Where can I find my username?

To see your username, tap the Sociality button (the button with 2 people in the bottom menu) → another button with 2 people → Profile tab an...

My game is blocked for time-traveling. What should I do?

When your time settings are changed on your device, the game will be blocked for time-travelling. You won’t be able to visit your friends in...

What is GI Link?

GI Link is a progress-linking feature that allows you to play across multiple devices while maintaining progress, even if those devices are ...

How do I link game progress on multiple devices using GI Link?

How to Link Your Game ProgressStep 1: When you start the game on a new device, you'll find the progress-linking button on the start screen.S...

Can I use GI Link to link multiple games with different progress?

If you have several games with different progress you want to link via GI Link, please contact our Tech Support. After linking, only one gam...

What do I do if a conflict arises while trying to bind a profile via GI Link?

In case of errors or issues while linking your progress to another platform using GI Link, please contact our Tech Support so as not to lose...

I don't get enough rewards. I want more!

That's the spirit! You can get more rewards on our Facebook page. We hold competitions regularly and hand out prizes and various bonuses lik...