Trade Island - Purchase & Billing
-
Payment problem (an in-app purchase didn’t arrive)
To resolve this ASAP, please provide the following information:When was the purchase made.What was purchased. We would also appreciate a scr...
-
My child accidentally made an in-app purchase. Can I get a refund?
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. Only in rare cases will except...
-
I did not receive my purchase!
Usually, orders are executed immediately but sometimes delays may occur. This happens when your payment is being processed. Don’t try to pur...
Sections
- Privacy Policy & Terms of Use
- Parental Guide
- Stay Safe & Play Fair
- Trade Island - General Gameplay
- Trade Island - Account & Progress
- Trade Island - Purchase & Billing
- The Tribez & Castles - General Gameplay
- The Tribez & Castles - Account & Progress
- The Tribez & Castles - Purchase & Billing
- Transport Empire - General Gameplay
- Transport Empire - Account & Progress
- Transport Empire - Purchase & Billing
- Big Business - General Gameplay
- Big Business - Account & Progress
- Big Business - Purchase & Billing
Need more help?