Android – available payment methods

All purchases in the in-app Store are made via Google Play. Available payment methods depend on your country of residence. The main payment ...

Android – where can I find my purchase history?

To see your purchase history, do the following: ANDROID: 1. Go to payments.google.com, then sign into the correct Google account 2. Select T...

iOS – where can I find my purchase history?

To see your purchase history, do the following: iOS: 1. Open iTunes on your computer 2. Select the username (email address) and Account 3. S...

Windows – where can I find my purchase history?

To see your purchase history, do the following:Windows Store: 1. Sign into your Microsoft account at account.microsoft.com 2. Select Payment...

I didn't receive my purchase!

Usually, orders are executed immediately, but sometimes delays can occur. This happens when your payment is being processed. Don't try to pu...

iOS – how can I avoid accidental purchases in the game?

Alice In the Mirrors of Albion is a free-to-play game; yet, some in-game items can be purchased for cash. To secure yourself against acciden...

Android – how can I avoid accidental purchases in the game?

Alice In the Mirrors of Albion is a free-to-play game; yet, some in-game items can be purchased for cash. To secure yourself against acciden...

I've made an in-app purchase without using Google Play. How do I find the order details?

When you download an app on Google Play, it uses the Google payment system by default. Even if the actual payment is made via PayPal, SMS, o...

iOS – available payment methods

All purchases in the in-app Store are made via the App Store. Available payment methods depend on your country of residence. The main paymen...

Direct Carrier Billing – Possible Problems in EU

Some EU players may experience difficulties when purchasing in-game items using Direct Carrier Billing (DCB).The Directive (EU) 2015/2366 li...