Hi, how can we help you?
Popular articles
I’ve lost my game progress! How can I restore it?
Lost Account
I’ve reinstalled the app and lost my game progress. How can I restore it?
Lost Account
What is VIP status? How to get it?
General Gameplay
How can I add friends?
Friends and player interaction
I can’t download the app from Google Play and get an error message.
Connection & Performance
My child accidentally made an in-app purchase. Can I get a refund?
Parental Guide