I’ve reinstalled the app and lost my game progress. How can I restore it?
Lost Account
I’ve lost my game progress! How can I restore it?
How do I use a gift code?
Hot Topics
How can I add friends?
Friends and player interaction
Rescue the kitten!
Community Terms
Community
What is the Piggy Bank?
Sambadrome 💃🏽
Rooftops
More
What is VIP status? How to get it?
My VIP bonus stopped working! Why is that?
What are decorations? How can I get them?
Goal cells
Chest
Chain
Android – available payment methods
Android – where can I find my purchase history?
iOS – where can I find my purchase history?
The application would not update (Samsung Galaxy Apps)
I cannot update the app in Google Play — Error 505.
I can’t download the update from the App Store. What do I do?
How can I help a friend?
What are mystery gifts?
Terms of Service
Privacy Policy
European Online Dispute Resolution Support
My child accidentally made an in-app purchase. Can I get a refund?
Safe and Reasonable Behavior
Need more help?