💳 Payments — The Tribez Help Center

💳 Payments

My order hasn't arrived! / My purchase did not arrive!

We’re here to help if your purchase is missing. Don’t worry — we’ll work together to get this sorted out! Follow these steps to troubleshoot...
What is Xsolla?

Xsolla is a platform that, in collaboration with Game Insight, provides players with the ability to make in-app purchases. It is completely...
I want to ask a question about making a purchase/payment with Xsolla

All payments are operated by Xsolla Group. We are happy to provide guidance on how to manage payments on the Xsolla website.If you have any ...
Where can I find my purchase history?

To view your purchase history, you need to do the following.iOS:1. Open Settings2. Select a username (email address) and an account.3. Scrol...
My child accidentally made an in-app purchase. Can I get a refund?

As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. Only in rare cases will except...

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