Graphic Bug

We are currently investigating reports of a graphic bug affecting the game. Players may encounter missing images and blank white squares ins...

Why I can't get the bonus on web?

Dear players,We're currently dealing with a technical glitch affecting the delivery of bonuses on the web platform. Unfortunately, this mean...

My planes get stuck on runways!

Dear players, we know that many of you are facing the problem of planes getting stuck on the runways. If you encounter this issue in your ci...

Error while purchasing items through Microsoft Store.

This error occurs on the side of Microsoft Store, and we have no control over how quickly it will be fixed. However, we have a workaround th...

I found a bug. How do I report it?

If you encountered a bug we'd like to know about it. Before submitting a report please check with a list of known issues — it might contain ...

Why doesn't the game update/launch on iOS 10 and below?

Unfortunately. the game no longer supports Apple devices running iOS 10 and earlier versions of the OS.If you're playing on a device with iO...