The points I earn are not counted in the event rating.

Dear players, remember that the currency of the event is counted in the rating only if you have a stable Internet connection. All points ear...

I’m losing progress, friends and alliance when switching between devices!

If you linked your profile using GI Link, please follow the hints below to ensure you don't lose friends, alliance, or some of your progress...

I didn't receive an event rating reward!

Don’t worry! Sometimes it takes a while for the reward to fall into your hands. Make sure your device is connected to the Internet and log i...

I used the GI Link but didn't get the White Whale. Why not?

Please note: The White Whale Airship is issued only to those players who have linked their profile to the Web or Desktop platform. When link...

Event Ratings

What is an event rating?  In each gaming event, you have an opportunity to compete with other players and win valuable prizes in a...

My Airport Cash disappears for no reason!

We understand how easy it is to speed up production in a building or buy an item completely by accident! Most likely, you have disabled the ...

I've upgraded the Operative Hangar to the required level, but I still can't repair my plane!

Dear players, Just a quick heads-up: when it comes to fixing those fancy high-class aircraft, you've got to upgrade the Repair Base sep...

Is Airport City a free-to-play game?

Downloading, installing, and playing Airport City is absolutely free. The in-game currency is used to speed up the progress in the game, but...

Cargo Cult

Now each player from level 4 up to level 10 can get a little help growing their airport with our new starter event, Cargo Cult.After you rea...

How do I enable the spending confirmation window?

You can enable the spending confirmation window by switching the "Confirmation windows" switch to active in the game settings.

I have a quest to visit some buildings 999 times. Is there a mistake in my game?

There is no mistake, quests like that actually occur in the game. Only the most persistent and diligent players can help Engineer Shtern and...