Airport City payments on the Web platform are operated by Trail Games AB. We are happy to provide the guidance on how to manage payments on the Trail website:

  • To change your payment method, go to website, log in to your account, go to your account settings (upper right corner of the website) and choose “Payment method” section.
  • If you are having any issues with payments on the Airport City Web platform, please contact Trail Support: go to website, log in to your account, click the “Help” button in the lower left corner of the website, choose “Payments” category and submit your issue.

Please note that Game Insight does not have access to your payment information as Trail manages this. Trail is an official partner of Game Insight that powers the web version of Airport City. It is safe to create accounts, play, and use payment solutions provided by Trail.

For future payment inquiries, please use Trail support directly to expedite the processing time.
For game-related questions, feel free to contact us!