What is GI Link?

GI Link is a progress-linking feature that allows you to play across multiple devices while maintaining progress, even if those devices are ...

How do I link game progress on multiple devices using GI Link?

To link your progress, you only need access to a device with your main game, access to a new device, and a reliable Internet connection.1. O...

Can I use GI Link to link multiple games with different progress?

If you have several games with different progress you want to link via GI Link, please contact our Tech Support. After linking, only one gam...

What do I do if a conflict arises while trying to bind a profile via GI Link?

In case of errors or issues while linking your progress to another platform using GI Link, please contact our Tech Support so as not to lose...

Can I transfer my game progress to another device?

To transfer your game progress, first connect your game account to your Facebook account, and then install the game on a new device and conn...

I lost my progress. How do I restore it?

I lost my progress after installing the game on a new device. If you installed the game on a new device and still have access to the device ...

Can I have 2 different game accounts on 1 device?

No, that is technically impossible.

I didn’t receive my purchase! What should I do?

Usually, orders are executed immediately but sometimes delays may occur. This happens when your payment is being processed by the bank and u...

My social features are limited/the game is blocked. Why?

It can happen for several reasons. Most often, players get automatically blocked by the anti-cheat system if they manually change the date a...

I can't connect my game to Facebook. I just don't see the button on the start screen.

Please open your Facebook account on your PC or via a web browser (please note that this cannot be done via Facebook app)From your News Feed...

How do I delete my profile on iOS device?

If you would like to delete your personal data, please follow the instructions below:1. Open the Settings menu and select the Profile tab.2....

What is consent for using my personal data?

Upon launching the app for the first time, you may receive the following window: By accepting this form, you agree to share your personal da...