Dear players,
We regret to inform you that after years of providing entertainment and joy, Facebook version of Mystery Manor will become unavailable on March 6, 2024.
However, all other platforms will remain as they are, and we want to assure you that we are committed to making this transition as smooth as possible for our valued players. The game is available on all platforms, including Google Play, Galaxy Store, iOS, Windows, and Amazon. The progress transfer itself is a fairly simple procedure that will only take a moment if you follow the guides we have prepared for such an occasion.
All players can transfer their progress in a few simple steps without losing any of the in-game achievements. Please refer to the corresponding guide:
If you are having troubles with any of the steps above, feel free to request assistance with transferring your progress by opening a request in our Technical Support. By contacting our support team, you will be able to provide the necessary information required for the transfer. Please send your requests and inquiries through our web-site or through the in-game support chat link.
In order to better assist you, we kindly request that you take the following steps:
1. Please choose a preferred platform and download the Mystery Manor app from the corresponding Store.
2. Contact Tech Support and provide your old Support ID/Facebook ID and new Support ID from the game you just installed from the Store.
Our Technical Support team will respond to your email or in-game chat as soon as possible. Please understand that due to the expected high volume of requests, response times may be longer than usual. Rest assured, we will do our best to address all the inquiries in a timely and efficient manner.
We once again express our deepest regrets for the inconvenience caused by the closure of Facebook version of the game. Thank you for being part of our gaming community and for your continued support. We hope that you will enjoy continued success and gaming experiences on the new platform of your choice.
If you have any further questions or concerns, please do not hesitate to contact our Technical Support team.